Shipping

Due to COVID-19 order shipping times might be delayed.

Australia Post is also experiencing some delays. If you pay for express post we cannot guarantee next day delivery. 

International customers:  There are major delays to international shipments. Shipping might take a while for some countries. By placing an order to an international country you accept that postage times are longer than normal.

 

SHIPPING

All orders are posted out of Melbourne, Australia.

AUSTRALIA

FREE SHIPPING anywhere in Australia for orders over $100.00

For anything under $100.00, a flat rate of $10 is charged

Express Post available for $15.00 within the Express Post Network

We send out our orders daily. For orders within Australia, you should expect to receive your order within 3-5 business days. Regional towns may be a bit longer.

Once orders are dispatched you will receive an email notification with a tracking number.

LOCAL PICK UP

Local pick up is available from our Head Office in Melbourne.

The address is located in Heidelberg Heights. We ask you email sam@smileandwaveonline.com to arrange a pick up time.

INTERNATIONAL

New Zealand: Post anywhere in New Zealand for a flat rate of AU$20.00

Everywhere else: We offer standard international post for a flat rate of AU$35.00

International delivery times may vary between countries. Orders are usually delivered within 10-20 days. 

STILL NEED TO KNOW MORE

Send us an email at 


info@smileandwaveonline.com
        
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