Returns & Exchanges
EXCHANGE AND RETURN
Smile and Wave is happy to exchange your product within 14 days of you receiving your order. To organise, please email
All goods must be in their original, unused condition with tags attached. Basically, we need to be able to sell it again. We will refuse to exchange or refund if we deem the item to be used.
COST OF RETURNS AND EXCHANGES
Postage and handling costs are the responsibility of the customer. Thanks for your understanding!
Dang, sorry about that. If your product is deemed faulty, please email us at
to organise a return. Please state your order number and attach a picture of the fault so we can sort it. Of course, any items deemed faulty can be refunded.