Returns & Exchanges
EXCHANGE AND RETURN
Smile and Wave is happy to process an exchange within 7 days of you receiving your order. To organise, please email
All goods must be in their original, unused condition with tags attached. Basically, we need to be able to sell it again. We will refuse to exchange or refund if we deem the item to be used.
Smile and Wave do not issue refunds for change of mind.
COST OF RETURNS AND EXCHANGES
Postage and handling costs are the responsibility of the customer. Thanks for your understanding!
Only once the goods are back and the garment is assessed, will we then issue a refund/credit.
FAULTY GOODS
Dang, sorry about that. If your product is deemed faulty, please email us at
to organise a return. Please state your order number and attach a picture of the fault so we can sort it. Of course, any items deemed faulty can be refunded.